Cookie Policy

The Website uses tools that are necessary for its operation and, only with your consent, tools for analytics and marketing purposes. You may reject optional categories and change your preferences at any time through Cookie Preferences.

1. Who operates the Website

The website certy.ai is operated by Certy S.r.l., Piazza Deffenu 12, 09125 Cagliari, Italy, tax code and VAT number 03778590921.

For information: info@certy.ai; certified email (PEC): certysrl@legalmail.it.

The domain certy.me redirects to the Website.

This policy explains how we use cookies and similar technologies, what choices you can make and how you can change them. Further information about personal data, service providers, data transfers and your rights is available in the Privacy Policy.

2. Cookies and other storage technologies

Cookies are pieces of information stored by the website or the services it uses in your browser. They may be read during your visit or on subsequent visits. Similar technologies include browser local storage and identifiers used by scripts and pixels.

A session cookie is normally deleted when the session ends, while a persistent cookie has an expiration date. Its lifetime may be shortened by your browser or by deleting it manually. The expiration date in your browser is different from the period for which the data collected is retained by the services.

The term “first-party” refers to the domain that sets the cookie. This does not mean that only Certy can process the data. A third-party service may also use cookies set on the Website’s domain.

3. Necessary technologies

Strictly necessary technologies enable the Website to operate securely and store tracking preferences. They are not used for advertising or optional analytics and do not require consent where the conditions set out in Article 122 of the Italian Privacy Code are met.

Your preferences are stored using a first-party technology called certy_consent, for a maximum period of 180 days. It contains the choice made for each category, the date, the version of the consent management system and a reference to the record of your choice. It does not contain message content or your email address.

You will not be asked to make the same choice on every page. Your preferences may need to be requested again if you delete them, change your browser or device, if your choice can no longer be recognised, or if the technologies or purposes change significantly. The expiration of the stored preference does not automatically imply acceptance.

4. Analytics

With your consent, we use Google Analytics 4 to measure visits and browsing events, and Hotjar to analyse how visitors use our pages and identify usability issues through interaction data such as clicks and scrolling.

These tools may use pseudonymous identifiers and process information about your browser, device, pages visited and interactions. Message content and values entered into forms are excluded from the data sent to analytics tools and session recordings.

This category is optional and disabled by default. On the Website, these tools are subject to consent, without assuming that they are exempt simply because they are classified as analytics tools. Rejecting this category does not prevent you from browsing the Website or submitting enquiries.

5. Marketing

With your consent, we use Meta Pixel to measure advertising campaigns and support ad personalisation, and the Brevo tracker to detect interactions and support marketing automation.

The data may include browser identifiers, pages and browsing events, as well as information about the source of your visit. Visits are linked to an already identified contact only if your informed choice expressly includes this functionality. Data processed by service providers may be associated with other information in accordance with their respective terms and the choices you make with them.

This category is optional and disabled by default. Consent to marketing cookies does not constitute subscription to a newsletter. A separate choice is required to receive promotional communications by email.

6. Choices available in the cookie banner

On your first visit, you can select Accept All to enable all optional categories, Reject Optional Cookies to keep only necessary technologies active, or Customise to choose Analytics and Marketing separately.

Optional categories are initially disabled in the preferences panel. Save My Choices applies the selection you have made; necessary technologies remain active. Scrolling through the page, continuing to browse or submitting a form does not constitute consent.

Until you make a positive choice, optional technologies are not loaded for the relevant purposes. The use of Google Tag Manager alone does not authorise the tags it manages.

7. Changing and withdrawing your consent

You can reopen the preferences panel at any time through Cookie Preferences in the footer, change the categories and save your preferences again. Withdrawing consent stops subsequent loading and data collection for the purposes you have disabled, without affecting the lawfulness of processing carried out before withdrawal.

First-party cookies that are no longer necessary are removed whenever technically possible. Withdrawing consent on the Website does not delete data already received by service providers and does not allow the Website to remove every cookie set by other domains. For further requests concerning your personal data, you can use the contact details provided in the Privacy Policy and the tools made available by the respective service providers.

You can also delete or block cookies through your browser settings. Deleting the stored preference may result in being asked to make your choice again. Blocking necessary technologies may limit certain Website functionalities.

8. Details of technologies and retention periods

The list of cookies and other storage technologies associated with this policy specifies their names or naming patterns, the relevant service, purpose, domain or storage type, and duration. The classification follows the categories described in this policy.

Actual durations depend on the service configuration and browser behaviour. A standard duration declared by a service provider does not, by itself, prove that the same expiration period is configured on this Website. Local storage and identifiers other than cookies are also included in the list whenever they are used.

Storing your preferences in the browser and retaining evidence of consent in Certy’s systems are two separate operations. For information about personal data retention periods and your rights, please refer to the Privacy Policy.

9. Service providers and updates

You can also consult the official information provided by Google Analytics, Hotjar, Meta and Brevo regarding the services involved. The Website uses OVHcloud services for hosting and email.

Links to service providers’ privacy notices do not replace the description of how Certy uses their services.

The Website may contain simple links to social networks or external resources. Visiting them means accessing services operated by their respective providers. New embedded content involving optional tracking technologies is activated only after the relevant consent has been given.

This policy and the list of technologies are updated whenever the technologies or processing activities change. Changes requiring renewed consent are implemented only after a new choice has been obtained. The version number and revision date are indicated in the document.