Terms and Conditions

These Terms and Conditions set out the rules governing the use of the certy.ai website and its contact channels. Certy’s professional services are commissioned and governed through separate agreements.

1. Website Operator and Contact Details

The website certy.ai, including its language versions, is operated by Certy S.r.l., with registered office at Piazza Deffenu 12, 09125 Cagliari, Italy, registered with the Cagliari Companies Register under REA number CA-296890, tax code and VAT number 03778590921, with fully paid-up share capital of EUR 8,929.66.

For information and reports concerning the Website, you can contact us at info@certy.ai. The company’s certified email address (PEC) is certysrl@legalmail.it.

In this document, “Certy” refers to Certy S.r.l., “Website” refers to the certy.ai website, and “User” refers to anyone who visits it or uses its contact channels. The domain certy.me is used to redirect visitors to the Website.

2. Scope and Purpose of the Website

These Terms and Conditions govern the use of the Website, which provides information about Certy and its activities and allows users to submit requests for information and quotations.

The Website does not allow users to purchase services or subscribe to plans directly online. Browsing the pages and submitting an enquiry do not constitute the commissioning of professional services or acceptance of the terms of a service agreement.

3. Service Information and Use of Artificial Intelligence

Certy presents its activities on the Website, including website, software and application development; technology consulting; cybersecurity; AI innovation for technical teams; digital marketing; web and app design; and research and development.

The pages describe the purposes, features and working methods of the various service areas. The scope of each assignment, the activities included, deliverables, timelines, fees and other applicable conditions are defined in the relevant service proposal and agreement.

Descriptions of activities or project objectives do not constitute a guarantee of results beyond the commitments undertaken for the specific assignment. The information provided on the Website does not replace an assessment of the client’s requirements and systems.

Certy uses artificial intelligence tools in carrying out the activities and services described on the Website, depending on the characteristics of each individual project. Such use may include, among other things, analysis and design, software development and programming, automation, cybersecurity testing and assessments, as well as other activities presented on the respective service pages.

The use of artificial intelligence within a specific assignment, the data that may be used, the checks to be performed and the responsibilities of the parties are defined in the agreement relating to the project. Descriptions of AI services on the Website do not authorise access to the client’s data or systems.

4. Requests for Information and Quotations

Users may contact Certy through the forms available on the Website or using the contact details provided. Enquiries must contain relevant information and contact details that allow us to respond.

Submitting a form or message does not result in the purchase, booking or activation of a service, nor does it initiate technical activities, analyses or assessments of the User’s systems.

Any commissioning of services takes place through a separate agreement between the parties. If preliminary paid activities are necessary to assess an enquiry, their scope and cost will be agreed upon before they are carried out.

5. Proper Use and Submitted Materials

Users must use the Website and its contact channels for lawful purposes, without interfering with their operation, attempting unauthorised access or transmitting unlawful, harmful or third-party rights-infringing content.

General contact forms must not be used to submit passwords, access keys, trade secrets or personal data that is not necessary for the enquiry. Arrangements for any exchange of confidential documents, repositories or project materials must be agreed upon with Certy.

Users must have the necessary rights and authorisation to provide Certy with the information and materials they submit. Submitting an enquiry does not authorise Certy to carry out security tests or access systems, accounts or infrastructure. Such activities require specific authorisation.

6. Content and Intellectual Property

Texts, images, designs, trademarks, logos and other materials published on the Website belong to Certy or their respective rights holders and are protected by applicable laws.

Accessing the Website does not transfer any intellectual property rights or grant licences beyond uses permitted by law or authorised by the respective rights holders. Statutory quotation rights and other uses permitted under applicable legislation remain unaffected.

Ownership and conditions of use of code, projects, designs, reports and other deliverables created for a client are governed by the agreement relating to the assignment and not by these Terms and Conditions.

7. Links and Third-Party Resources

The Website may contain links to websites, platforms and resources operated by third parties. Access to and use of such resources are subject to the terms and policies of their respective operators.

A link or reference to a trademark, partner or project does not, in itself, mean that Certy operates the external resource or guarantees the performance of the referenced entity. Certy’s liabilities for its own activities, as provided for by law, remain unaffected.

8. Website Availability and Updates

Certy endeavours to keep the published information up to date and may correct errors or modify the Website’s content and functionalities. To verify features or availability relevant to a specific assignment, Users may request confirmation using the contact details provided.

Access to the Website may be interrupted due to maintenance, updates, technical issues or events affecting the networks and services used. No commitment is made to ensure the continuous availability of the Website.

The terms governing support, maintenance and continuity of services provided to clients are established in the respective agreements and are independent of the availability of the Website’s informational pages.

9. Liability Relating to the Website

Users must assess the published information taking into account its general nature and the specific context of their enquiry. Technical or operational decisions relating to a project require a specific assessment.

Certy’s liability for the use of the Website is governed by applicable law. These Terms and Conditions do not exclude or limit liability for wilful misconduct or gross negligence, for breaches of obligations arising from mandatory legal provisions, or in any other circumstances where liability cannot be excluded or limited by law.

Any liability arising from assignments actually undertaken and obligations imposed by law, including those applicable during pre-contractual negotiations, remains unaffected.

10. Personal Data and Tracking Technologies

Information about the processing of personal data collected through the Website and its contact channels is provided in the Privacy Policy. The use of cookies and other tracking technologies is described in the Cookie Policy. Both documents are available through the links provided on the Website.

Submitting an enquiry does not constitute consent to receive promotional communications. Any consent requested for marketing purposes is voluntary and separate from the management of the enquiry and the terms of any potential assignment.

Preferences relating to tracking technologies can be managed through the dedicated control available on the Website, as explained in the Cookie Policy.

11. Amendments to These Terms and Conditions

Certy may update these Terms and Conditions to reflect changes to the Website, the activities presented or applicable legislation. The version number and update date are indicated in the published document.

Updates apply to subsequent use of the Website and do not retroactively amend service agreements already concluded, which remain governed by their respective agreements and applicable law. Users may save or print this document for future reference.

12. Governing Law and Disputes

These Terms and Conditions are governed by Italian law. Any mandatory provisions applicable to the User remain unaffected, including consumer protections where the relevant conditions are met.

For reports concerning the Website, Users may contact Certy using the details provided in Section 1, without such contact constituting a prerequisite for exercising their rights. Any disputes shall be subject to the jurisdiction determined in accordance with applicable law.